Books Asia is committed to protecting your privacy. This Privacy Policy explains our practices and your options regarding the ways in which your personal data is used.

Who is responsible for your information?

Books Asia Ltd, 114–116 Manningham Lane, Bradford BD8 7JF, England, is responsible for the personal information we collect through our website and services. This policy also covers our Prison Library Services pages.

What information do we use, and why?

When you contact us, request an account or place an order, we use relevant business contact details, organisation details, account information, order selections, delivery addresses and purchase-order references to respond to enquiries, administer accounts, supply books and records, fulfil orders and maintain business records.

Our lawful bases depend on the activity: performance of a contract or steps requested before entering a contract; legitimate interests in operating, securing and improving our business services; and compliance with legal obligations, including accounting and tax requirements. Where consent is required for a particular activity, we will ask for it separately.

Will we contact you?

We use your details primarily for customer service, enquiries, orders and account administration. We may send relevant business updates where permitted by applicable marketing rules. You can ask us to stop marketing communications at any time.

Who receives personal information?

Books Asia staff handle our core services. Limited information may also be processed by organisations providing website hosting, email, security, delivery and other services necessary to operate the business. We do not sell personal information. Where applicable, we take steps to ensure service providers handle information securely and only for appropriate purposes.

Cookies and similar technologies

Our website uses essential technical cookies, including session cookies where needed for secure logins, account access and order baskets. These support services you request and do not require consent under the usual UK rules for strictly necessary cookies. Blocking them may prevent login or ordering from working correctly.

We have discontinued Google Analytics tracking on the website. We do not currently use Google Analytics or advertising cookies as part of our own site tracking. This statement reflects our intended configuration following the tracking-code removal; any additional third-party services and their cookies should be checked as part of ongoing website maintenance.

Because the site does not currently offer optional analytics or advertising cookies through our own tracking setup, there is no optional analytics consent banner. You can manage or delete cookies through your browser settings.

How long do we retain information?

We keep business correspondence, account details and order records for as long as reasonably necessary for the purposes described above, including fulfilment, support, recordkeeping and applicable legal requirements. Retention periods depend on the type of record. We securely remove or anonymise information when it is no longer required.

International processing

Some technology providers may process data outside the UK. Where this occurs, we assess the arrangements and use appropriate safeguards where required by data-protection law.

Your data-protection rights

Subject to applicable conditions, you may request access to your personal information, correction, erasure, restriction, portability or object to certain processing. You may also withdraw consent where processing relies on it. Please contact Books Asia at our address above or through our contact page. We may need to verify your identity using proportionate measures before responding.

You can also raise a concern with the UK Information Commissioner's Office (ICO) at ico.org.uk.

External websites

Links to third-party websites are provided for convenience. Their privacy and cookie practices are governed by their own policies.