How To Order
If you don't have language specialists at your library, Supplier Selection would be ideal for you, and a service we provide free of charge.
Supplier-Selected
You provide a profile and budget for each language. We supply the library in accordance to an agreed schedule. 90% of our libraries opt for Supplier Select.
Customer-Selected
You select your own titles by visiting us, or using the on-line Booklists. Note down the Sequence Numbers, how many copies you need, then drop us an email.
Our Top Tens page illustrates the popular genres and authors we supply.
Processing your Order
Whether you use EDI, or traditional methods of ordering, our aim is to keep you informed every step of the way. We use brief emails to keep you in the loop:
We've selected the books, and here's a list for you to review and approve (PDF approval-list attached or EDI QUOTES transmitted)
Your books have been serviced and will soon be despatched (EDI ORDRSP transmitted with Fulfilments data)
Your books have been despatched (PDF invoice attached and/or EDI INVOICE transmitted)
Your Marc file is available (attached in an Email or uploaded to BDS).
We find that the above 4 step process works very well, and keeps all parties (cataloguers, stock managers and finance) in the loop throughout the ordering life-cycle.
Profile Management
We work closely with each library to ensure that suitable stock is selected for your demographics. We review requirements regularly, and adjust supplier-select profiles accordingly. If your library uses Evidence Based Stock Management (EBSM) such as SmartSM or Bertrams Engage, we can also utilise this readership data in our stock selection profiles.
Budget Management
We provide Management Information (MI) Reports of all stock ordered from Books Asia. Our MI Reports are issued to our customers on a quarterly basis, but they can also be emailed to you anytime, upon request.
Quality Management
Our 22 point quality-checking process means that fault returns and duplicates are virtually eliminated. Our returns are less than 1 book in 20,000, which is impressively low, especially for Indic-sourced stock.
